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Overview
- At Trendiwerr, customer satisfaction is important to us. However, we only accept returns under specific conditions. Please review our policy below before making a purchase.
Return Policy
We accept returns only in the following cases:
• Damaged Product: If the product is damaged upon arrival.
• Wrong Product: If the product received is different from the one ordered.
If your purchase falls under these categories, please contact us within 48 hours of receiving the item at +917219517494 , providing your order number and photos of the issue.
NOTE: IN CASE OF DAMAGED GOODS,THE AMOUNT OF THE PRODUCT WILL BE REFUNDED,PROVIDED A FULL VIDEO PROOF FROM OPENING THE PACKAGE TILL THE END.WITHOUT THE PROOF THE STORE WILL BE IN NO POSITION TO PROCESS THE REFUND.ANY CLAIMS CAN ONLY BE MADE WITH A PROOF. (NO CUTS,NO EDITING)
Conditions for Return
• Items must be unused, with all original tags and packaging.
• Returns are accepted only after our team has approved the request.
• Returns initiated after 48 hours of delivery will not be accepted.
Refunds
• Once the returned product is inspected and approved, a refund will be processed within 7-10 business days.
• Refunds will be issued to the original payment method.
• Shipping fees are non-refundable, unless the product was damaged or incorrect.
Exchanges
• If your item is damaged or you received the wrong product, we offer exchanges for the same item (if available) or a full refund.
Non-Returnable Items
• We do not accept returns for any other reason, including changes in personal preferences after receiving the product.
Need help?
For any issues or questions regarding returns or refunds, please reach out to us at [insert email or phone number].
This policy clearly states the return conditions, making it easy for customers to understand.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
